Effective Date: 01/11/2023

This Privacy Policy describes how we collect, use, store, and disclose personal information when you use our mobile application (Archnix Support System). It applies to all the data collected through the App and any related services provided by us. By using the App, you consent to the practices described in this Privacy Policy.

1. Information we collect:

1.1 Account Information
We may collect the following profile information when you use our App:
- Name: We may collect your name to personalize your user experience.
- Email Address: We may collect your email address to communicate with you, provide updates, and send promotional offers if you opt-in.
- Phone Number: We collect your telephone number to able to send you sms notifications and able to manage the accounts connected with your telephone number.

1.2 Profile Information
We may collect the following profile data when you use our App:
- Username: We may collect your username to personalize your user experience.
- Password: We may collect your password to secure your account data.
- Photo:We may collect the photos used in profile pictures and inspiration photos to personalize your user experience.

2. How We Use Your Information

We use your information for the following purposes:
- To provide and maintain the App’s functionality.
- To respond to your inquiries, requests, or customer support needs.
- To communicate with you about promotions, offers, and new features (with your consent, where required by applicable law).

3. Data Sharing and Disclosure

3.1 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies, courts, regulatory bodies).

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Payment history data may be retained for a longer period as required for accounting, legal, or legitimate business purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security measures and maintain strict internal controls to ensure the confidentiality and integrity of your data.

6. Your Choices and Rights

You may exercise certain rights regarding your personal information, such as accessing, correcting, or deleting the data we hold about you. You may also have the right to withdraw your consent or object to certain processing activities. If you wish to exercise any of these rights or have any questions about our data practices, please contact us using the contact information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy within the App. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@archnix.com or by post to the following address:

ARCHNIX (PVT) LTD,

Hamilton House,

Mabledon Place,

London, WC1H 9BB.

United Kingdom

Contact Us: +44 798 530 1583

                      +44 172 484 3550

By using our App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.